Frequently Asked Questions
1. What sizes do you carry?
We offer a wide range of sizes to cater to every body type, from XS to XXXXL for the women’s swimsuits. Men’s swimsuits we have sizes ranging from XS to 2XL.
Check the product details for specific size availability.
* Our men’s shorts tend to run small see each product page for sizing selections.
* Our womens swimwear runs true to size
2. Do you offer plus-size swimsuits?
Yes, we have a selection of plus-size swimsuits designed to provide comfort and style for all body shapes.
3. What are your return and exchange policies?
We accept returns and exchanges within 7 days of purchase, as long as the swimsuit is unworn, unwashed, and in its original condition with tags attached. Due to hygiene reasons, we cannot accept returns or exchanges on swimsuits that have been worn.
4. How should I care for my swimsuit?
To keep your swimsuit looking its best, rinse it in fresh water after each use, hand wash with a mild detergent, and lay it flat to dry in the shade. Avoid using a dryer or hanging it in direct sunlight.
5. Do you ship internationally?
At the current time we do not offer international shipping. Laivia Beachwear is focused on providing the best choices of swimwear for men, women and children in Antigua and Barbuda.
6. How long will it take to receive my order?
If you order online, you can pick up your order at the store generally within 2 hours of placing your order. If orders are placed at night they are ready for pickup the in the morning by 11am. Please whatsapp us at 1-268-783-0598 with any questions about your orders.
7. Can I track my order?
Yes, once your order is ready for pickup you will receive a tracking number via email. You can use this number to track your order on our website or when you come into the store to pickup your items.
8. Do you offer gift cards?
Yes, we offer gift cards in various amounts, which can be purchased online or in-store. Gift cards are a perfect choice if you’re unsure of what to buy for someone special.
9. Are your swimsuits eco-friendly?
We are committed to sustainability and offer a selection of eco-friendly swimsuits made from recycled materials. Look for the "Eco-Friendly" label on our product pages.
10. Do you have a physical store I can visit?
Yes, we have a physical store located on Church St in St Johns Antigua. We are located just minutes from the Cruise Ship port just below the Anglican Church. For directions please click here or send us a WhatsApp message and we can send you a GPS pin.
11. Can I place a custom order?
We do offer custom designs and special design wholesale orders in quantity for Carnival Mas Troops, Parties and more. This is for bulk orders 100+ pieces and more for a style.
12. What payment methods do you accept?
We accept Visa, and MasterCard. In-store purchases can also be made using cash as well as card
13. Do you have swimsuits for children?
Yes, we carry a range of swimsuits for children in various sizes and styles. Starting from age one to twelve.
14. What if I need help choosing the right swimsuit?
Our customer service team is here to help! You can reach out via phone, live chat or whats app and we would be happy to help. We would also love to have you visit the store where we can assist you in person to find the perfect design. With hundreds of styles to choose from for each size we are sure to find the perfect style for you.
We offer a wide range of sizes to cater to every body type, from XS to XXXXL for the women’s swimsuits. Men’s swimsuits we have sizes ranging from XS to 2XL.
Check the product details for specific size availability.
* Our men’s shorts tend to run small see each product page for sizing selections.
* Our womens swimwear runs true to size
2. Do you offer plus-size swimsuits?
Yes, we have a selection of plus-size swimsuits designed to provide comfort and style for all body shapes.
3. What are your return and exchange policies?
We accept returns and exchanges within 7 days of purchase, as long as the swimsuit is unworn, unwashed, and in its original condition with tags attached. Due to hygiene reasons, we cannot accept returns or exchanges on swimsuits that have been worn.
4. How should I care for my swimsuit?
To keep your swimsuit looking its best, rinse it in fresh water after each use, hand wash with a mild detergent, and lay it flat to dry in the shade. Avoid using a dryer or hanging it in direct sunlight.
5. Do you ship internationally?
At the current time we do not offer international shipping. Laivia Beachwear is focused on providing the best choices of swimwear for men, women and children in Antigua and Barbuda.
6. How long will it take to receive my order?
If you order online, you can pick up your order at the store generally within 2 hours of placing your order. If orders are placed at night they are ready for pickup the in the morning by 11am. Please whatsapp us at 1-268-783-0598 with any questions about your orders.
7. Can I track my order?
Yes, once your order is ready for pickup you will receive a tracking number via email. You can use this number to track your order on our website or when you come into the store to pickup your items.
8. Do you offer gift cards?
Yes, we offer gift cards in various amounts, which can be purchased online or in-store. Gift cards are a perfect choice if you’re unsure of what to buy for someone special.
9. Are your swimsuits eco-friendly?
We are committed to sustainability and offer a selection of eco-friendly swimsuits made from recycled materials. Look for the "Eco-Friendly" label on our product pages.
10. Do you have a physical store I can visit?
Yes, we have a physical store located on Church St in St Johns Antigua. We are located just minutes from the Cruise Ship port just below the Anglican Church. For directions please click here or send us a WhatsApp message and we can send you a GPS pin.
11. Can I place a custom order?
We do offer custom designs and special design wholesale orders in quantity for Carnival Mas Troops, Parties and more. This is for bulk orders 100+ pieces and more for a style.
12. What payment methods do you accept?
We accept Visa, and MasterCard. In-store purchases can also be made using cash as well as card
13. Do you have swimsuits for children?
Yes, we carry a range of swimsuits for children in various sizes and styles. Starting from age one to twelve.
14. What if I need help choosing the right swimsuit?
Our customer service team is here to help! You can reach out via phone, live chat or whats app and we would be happy to help. We would also love to have you visit the store where we can assist you in person to find the perfect design. With hundreds of styles to choose from for each size we are sure to find the perfect style for you.
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